What is a SaaS solution?

A SaaS solution is a software service directly accessible from a server, e.g. from a web browser. These services offer many advantages to businesses and, among other things, a revolutionary level of accessibility compared to old computer software. Below is everything you need to know about SaaS.

 

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Définition of SaaS

SaaS stands for "Software as a Service». This type of service refers to software that is accessible from a provider's server, via a web browser, and therefore by definition remotely accessible. This type of solution does not require the installation of software on different computers and payment is made on a subscription basis.

These SaaS services offer various functions such as:

  • Easy access: Access can be made from any device connected to the internet directly from the host. There is no software installation or prior application, access to data is facilitated and the platform is updated frequently;
  • Clear and familiar interfaces: interfaces are often accessible to any user;
  • Multi-tenant Cloud Architecture: All the necessary users and applications are centrally managed on the same infrastructure;
  • Collaborative functions: All employees in a structure can communicate more easily and this encourages collaboration between different teams or between employees from different cities.

SaaS and cloud, what difference?

SaaS and cloud are intrinsically linked, so it is important to understand the difference between the two terms.

The cloud is first and foremost a technical model. This term refers to infrastructures hosting the service outside of a company. With this, your business no longer needs servers and it's the cloud that concentrates all your information and gives you access to your applications via the internet.

SaaS is an economic model. It gives you access to a cloud server from an independent provider, without having to download additional software. In return, you will have to pay a monthly or annual subscription. This will pay for access to a cloud service.

Pros and cons

SaaS services have many advantages for businesses because of their easy accessibility, but there are also drawbacks to consider before choosing this type of option within your organization.

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The benefits of SaaS

More and more companies are choosing the SaaS option to organize their clouds. This thanks in particular to the ease of access, low cost and rapid evolution of these services.

Here is a detailed list of SaaS' key strengths:

  • Low costs: SaaS services have the advantage of being fairly affordable and offering monthly or annual subscriptions, allowing you to use these services for a period of time that you  determine;
  • Quick start-up: there is no software installation to perform since the service goes through an independent provider like your web browser, so you save time for setting up, but also allow the user to save some;
  • Accessibility: you can have the services from any device. This, among other things, promotes telework and significantly reduces productivity losses;
  • Scalability: the system offers new features regularly and the ability to add users whenever you want. In addition, it is possible to expand the applications available according to your needs;
  • Automatic and frequent updates: updates are frequently made on a weekly or monthly basis, depending on the provider. The automatic nature of these updates allows you to avoid having to maintain the software and thus improves the comfort of use;
  • Flexibility: you can get new tools or change apps on demand. The consequences are greatly reduced compared to the purchase of licensed on-premise software.

The drawbacks of SaaS

  • Target of cyber-attacks: SaaS are often the target of cyber attacks. Indeed, a SaaS system contains the data of tens of thousands of users, so, if the attacks succeed, the loot is very profitable for hackers;
  • Questionable security: data exchanged by this type of system may be unchecked and the location remains questionable. It is therefore strongly discouraged to use a SaaS model when the data is sensitive or critical to the company. For example, when it is the personal data of customers.

Examples of SaaS systems

  • Salesforce: Salesforce is the most popular SaaS system today. This is due to its very good customer management. This cloud product offers, among other things, a primary help to companies to collect data from their customers;
  • Slack: Slack is also a SaaS system that is used for communication between users. This system offers improved instant messaging that allows for much more convincing communication between collaborators. The system also offers an easy-to-use file-sharing and indexing options;
  • Microsoft Office 365: this SaaS solution is cloud-based and allows users to create content and share it in real time, allowing employees to chat about projects instantly. The tool also offers a variety of additional services such as e-mail or a video conferencing option. All this in order to improve exchanges between users;
  • Google G Suite: Google also offers a cloud-based data storage solution with the Google G Suite; with this SaaS solution offering a variety of features from data storage to collaborative tools to management tools;
  • Adobe Creative Cloud: Adobe is also moving to SaaS solutions by offering creative features that are similar to their software while cloud-based.

The future of SaaS

The close relationship between SaaS and cloud computing offers a bright future for both technologies. The importance of customer-supplier relationships is growing, as is the issue of remote collaboration. More and more companies' commitment to SaaS solutions will motivate suppliers to innovate more and more, and offer an increasing variety of specific business-friendly solutions.

In addition, outsourcing IT tasks offers a practical side for businesses, and not having to install additional software adds additional portability benefits. In an increasingly mobile society, the option of remote exchange, accessibility, portability, and scalability becomes necessary.

A SaaS solution offers a completely different software approach to processing, management, creation, and communication by offering users a service hosted by a provider, accessible via a web browser. Affordable, this solution offers its customers a billing based on a weekly or monthly subscription. This solution is quickly becoming one of the best solutions for cloud computing in a company and already many SaaS solutions offer highly interesting features.

For any need regarding the exploitation of your data or the security of it, Ryax accompanies  you from the beginning to the end of your project!

The Ryax Team.